{"id":11515,"date":"2020-04-21T16:38:09","date_gmt":"2020-04-21T16:38:09","guid":{"rendered":"https:\/\/www.lugaris.com\/comunicado-covid-19\/"},"modified":"2021-08-18T08:41:43","modified_gmt":"2021-08-18T08:41:43","slug":"lugaris-covid-19","status":"publish","type":"page","link":"https:\/\/www.lugaris.com\/ca\/lugaris-covid-19\/","title":{"rendered":"Comunicat de Lugaris pel Covid-19"},"content":{"rendered":"\n<div class=\"wp-block-group has-yellow-background-color has-background container p-sm\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"has-text-align-center wp-block-heading\"><strong>Mesures de seguretat i higiene contra la COVID-19<\/strong><\/h1>\n<\/div><\/div>\n\n\n\n<p class=\"\">A Lugaris Apartments, estem treballant dia a dia per a obrir les nostres portes, vetllant pel compliment de la normativa del Ministeri de Sanitat, Consum i Benestar Social i del Ministeri d\u2019Ind\u00fastria, Comer\u00e7 i Turisme, i brindar als nostres clients una experi\u00e8ncia segura i amb tot el confort que ens caracteritza.<\/p>\n\n\n\n<p class=\"\">Per aix\u00f2, hem revisat les nostres pol\u00edtiques de reserves, estades i cancel\u00b7lacions, per a adaptar-les a l\u2019escenari actual, derivat del brot de COVID-19. Tamb\u00e9 hem flexibilitzat les opcions de contractaci\u00f3, amb l\u2019objectiu de garantir en tot moment la vostra tranquil\u00b7litat i comoditat.<\/p>\n\n\n\n<p class=\"\">A l\u2019hora de visitar-nos, haureu de tenir en compte les indicacions seg\u00fcents.<\/p>\n\n\n\n<div class=\"wp-block-group has-yellow-background-color has-background container p-sm\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"has-text-align-center wp-block-heading\">Fest-te una PCR des del teu apartament a Lugaris<\/h2>\n<\/div><\/div>\n\n\n\n<p class=\"\">Perqu\u00e8 el teu retorn cap a casa sigui c\u00f3mode i segur, a Lugaris hem arribat a un acord amb el prestigi\u00f3s Hospital HM Delfos per tal de qu\u00e8 et puguis realitzar una prova PCR o test d&#8217;ant\u00edgens al teu apartament Lugaris. A m\u00e9s, si ho prefereixes, pots anar directament a la cl\u00ednica, ja que nosaltres et reservarem cita pr\u00e8via per a que et facin els tests. Sigui quina sigui la teva opci\u00f3 preferida, l&#8217;\u00fanic que has de fer \u00e9s <a href=\"https:\/\/www.lugaris.com\/ca\/contacte\/\"><strong>reserva dia i hora per la teva PCR<\/strong><\/a> o test d&#8217;ant\u00edgens.<\/p>\n\n\n\n<div class=\"wp-block-group has-yellow-background-color has-background container p-sm\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"has-text-align-center wp-block-heading\">Modificacions en les dates de reserva dels nostres apartaments<\/h2>\n<\/div><\/div>\n\n\n\n<p class=\"container\">\u2022&nbsp;<strong><strong>Restriccions governamentals<\/strong><\/strong>. Mentre estigui vigent l\u2019estat d\u2019alarma decretat pel Govern espanyol, ens adaptarem al marc legal establert per les autoritats competents, per tal de dur a terme la nostra activitat i fer-la com m\u00e9s r\u00e0pid millor.<br><br>\u2022&nbsp;<strong><strong>Reserves existents<\/strong>. <\/strong>Si la vostra reserva coincideix amb l\u2019estat d\u2019alarma i el tancament dels nostres hotels a Barcelona continua vigent per ordre governamental, us preguem que contacteu amb el vostre operador tur\u00edstic o ag\u00e8ncia de viatges. Si heu fet la vostra reservar des del nostre lloc web, no dubteu a contactar amb el nostre equip d\u2019Atenci\u00f3 a l\u2019Client (info@lugaris.com). D\u2019aquesta manera, us ajudarem a modificar-la, sempre i quan el canvi es faci fins a 24 hores abans de la data d\u2019arribada.<br><br>\u2022&nbsp;<strong><strong>Noves reserves<\/strong><\/strong>. Qualsevol reserva nova que feu, fins i tot aquelles que no siguin reemborsables, estaran controlades pel nostre equip. Habitualment, es produeixen canvis en les directrius governamentals, per la qual cosa la vostra reserva s\u2019hi podria veure afectada. Per a m\u00e9s informaci\u00f3, consulteu la secci\u00f3 de preguntes freq\u00fcents.<\/p>\n\n\n\n<div class=\"wp-block-group has-yellow-background-color has-background container p-sm\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"has-text-align-center wp-block-heading\">Preguntes freq\u00fcents sobre les nostres mesures de seguretat<\/h2>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group container\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\"><strong>Quines mesures s\u2019apliquen en la recepci\u00f3 dels apartaments?<\/strong><\/h3>\n\n\n\n<p class=\"\">A la recepci\u00f3, trobareu senyalitzada a terra la dist\u00e0ncia de seguretat recomanada (2 m). Tamb\u00e9 comptem amb un dispensador de&nbsp;<strong>gel hidroalcoh\u00f2lic<\/strong>, i es desinfectar\u00e0 aquest espai cada mat\u00ed abans de comen\u00e7ar la jornada laboral. Durant l\u2019horari d\u2019atenci\u00f3 a client, es desinfectaran el terra, els taulells i altres elements, obeint les indicacions ministerials. Els lavabos dels hostes es desinfectaran sis vegades dintre de l\u2019horari d\u2019obertura de la recepci\u00f3. El nostre equip disposa d\u2019<strong>equips de protecci\u00f3 individuals (EPI),&nbsp;<\/strong>necessaris per a atendre els clients de manera segura i professional. A m\u00e9s, els nostres col\u00b7laboradors han rebut una formaci\u00f3 de prevenci\u00f3 de riscos contra la COVID-19. Aix\u00f2 els permetr\u00e0 donar-vos una c\u00e0lida benvinguda i atendre les vostres consultes amb seguretat i amb l\u2019amabilitat de sempre.<\/p>\n\n\n\n<p class=\"\">A causa de la COVID-19, l\u2019horari i operativa de la nostra recepci\u00f3 es poden veure alterats segons el nombre de&nbsp;<em>check-ins.<\/em>&nbsp;Per aquesta ra\u00f3,&nbsp;<strong>demanem als nostres clients que ens indiquin l\u2019hora d\u2019arribada, per a oferir aix\u00ed la m\u00e0xima qualitat en el servei<\/strong>. Seguim amb l\u2019atenci\u00f3 telef\u00f3nica permanent a trav\u00e9s del tel\u00e9fon&nbsp;648784702.<\/p>\n<\/div><\/div>\n\n\n\n<h3 class=\"pb-0 wp-block-heading\"><strong>Quines altres precaucions s\u2019han adoptat als apartaments?<\/strong><\/h3>\n\n\n\n<p class=\"pb-sm\">A Lugaris Apartments, la seguretat dels nostres clients i els nostres professionals \u00e9s la nostra prioritat. Per aix\u00f2, apliquem un protocol de seguretat exhaustiu, tot fent servir productes desinfectants autoritzats pel Ministeri de Sanitat, Consum i Benestar Social, respectant el m\u00e0xim el nostre comprom\u00eds amb el medi ambient. Com a mesures de seguretat,&nbsp;<strong>entre la sortida d\u2019un hoste i l\u2019arribada del seg\u00fcent visitant, deixarem passar tres dies<\/strong>. En funci\u00f3 de la disponibilitat, els clients s\u2019allotjaran a pisos diferents dels nostres tres edificis (els de Lugaris Beach i els dos de Lugaris Rambla), procurant que no es trobin amb la resta dels clients.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>I a les zones comunes?<\/strong><\/h3>\n\n\n\n<p class=\"pb-sm\">A les zones comunes de Lugaris Apartments, s\u2019hi aplicaran les normes d\u2019higiene establertes per les entitats governamentals. Cada acc\u00e9s comptar\u00e0 amb un dispensador de gel hidroalcoh\u00f2lic.&nbsp;<strong>Els ascensors, les manetes de les portes i els passamans de les escales es desinfectaran cada dues hores.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>L\u2019atenci\u00f3 a client \u00e9s segura?<\/strong><\/h3>\n\n\n\n<p class=\"pb-sm\">S\u00ed. El nostre equip de recepci\u00f3 compta amb els&nbsp;<strong>equips de protecci\u00f3 individuals (EPI)<\/strong>&nbsp;necessaris. D\u2019altra banda, a la recepci\u00f3, a terra, s\u2019indiquen els 2 m de dist\u00e0ncia que han de mantenir-se entre els clients. No obstant aix\u00f2, pensant en aquelles persones que prefereixin no fer consultes presencials,&nbsp;<strong>disposem d\u2019un canal de WhatsApp i un altre de WeChat<\/strong>&nbsp;per a resoldre qualsevol dubte o pregunta.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Cal fer servir la mascareta a les zones comunes?<\/strong><\/h3>\n\n\n\n<p class=\"pb-sm\">L\u2019us de la mascareta \u00e9s obligatori a tota la ciutat, a excepci\u00f3 de l\u2019apartament. Aix\u00f2 inclou les zones comunes i en qualsevol situaci\u00f3, independentment de si es poden mantenir els 2 metres de distanciament social o no.<\/p>\n\n\n\n<p class=\"\"><strong>\u00c9s recomanable fer servir la mascareta a la recepci\u00f3 de Lugaris Apartments,<\/strong>&nbsp;aix\u00ed com a les zones comunes, sobretot en aquelles situacions en qu\u00e8 sigui dif\u00edcil estar a menys de 2 m d\u2019una altra persona.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Es pot fer servir la piscina dels apartaments?<\/strong><\/h3>\n\n\n\n<p class=\"\">S\u00ed, la piscina ja \u00e9s oberta per a tots els clients de Lugaris Beach. Els usuaris de la piscina i terrassa haur\u00e0n de seguir les normes exposades als accessos de la zona en tot moment.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong> Si estic allotjat\/ada i tinc s\u00edmptomes, qu\u00e8 he de fer? <\/strong><\/strong><\/h3>\n\n\n\n<p class=\"\">En el cas que el client o clienta tingui s\u00edmptomes un cop allotjat\/ada als nostres apartaments, ho haur\u00e0 de comunicar a recepci\u00f3 i ells li indicaran el proc\u00e9s a seguir segons la normativa. <\/p>\n<\/div><\/div>\n\n\n\n<p class=\"\"><\/p>\n\n\n\n<p class=\"\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mesures de seguretat i higiene contra la COVID-19 A Lugaris Apartments, estem treballant dia a dia per a obrir les nostres portes, vetllant pel compliment de la normativa del Ministeri de Sanitat, Consum i Benestar &hellip;<\/p>\n","protected":false},"author":4,"featured_media":10413,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Mesures de seguretat contra la COVID-19 a Lugaris<\/title>\n<meta name=\"description\" content=\"A causa de l&#039;episodi de COVID-19, els apartaments Lugaris han adoptat nous protocols i normes de seguretat i higiene. 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